Frequently Asked Questions

For your convenience we divided our FAQ into a few sections. Select an appropriate subject from the list below to see the related topics. If you didn't find an answer in the FAQ, you can post your question in our Discussion Forum and we will give you an answer as soon as possible.

Payment FAQs

Including payment options, sales tax policy, tax-exempt status and more.

Contact FAQs

FAQ's regarding all of our contact sources.

Shipping FAQs

Questions and Answers about shipping and instructions.

Ordering FAQs

Listing a number of FAQ's that help explain the ordering process.

Product FAQs

Information regarding products, backorder policy, warranty explanations and more.

Credit FAQs

Explanations of our refund and credit procedures and more.

RMA FAQs

Information for return policy, return procedure, RMA instructions and more.